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Our administration and management team have over 50 years combined experience in Management, Supervisory, and Customer Care Marketing / Call Center expertise. We are dedicated to providing you with a skilled, knowledgeable marketing workforce.
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We do not use
a
predictive
dialing
system, we find they are not personable and they tend to use up calling lists quickly. As soon as your customer/contact answers the telephone, they do not receive a pause and do not have to wait to hear a "live voice". That voice is there the minute they pick up. All of our reps are hired firstly for their personality, and
secondly
for
their
experience.
We pride our success on the knowledge and experience of our outbound telemarketing consultants. We are never shy about making suggestions and recommendations we feel will improve your results. Once the calling begins, we carefully analyze the feedback and results. Sometimes a program needs to be tweaked. Sometimes just minor changes are needed - other times we will completely change an offer. Outbound telemarketing provides you with the flexibility to quickly and easily change your program on the fly.
Lists:
We adhere to all State and National Do Not Call Listings. Each and every list
we
purchase
for
you is scrubbed accordingly, for Business to Consumer calling. We purchase lists only from listing companies that guarantee us all the do not calls have been removed.
For
Business-to-
Business
calling
there
are
no
do
not
call
regulations,
therefore
Business-
to -
Business
lists
do
not
need
to
be
scrubbed
against
the
state
or
national
do
not
call
list.
We have access to every type of list available. We can match your criteria to coordinate with your program.
We
will
also
help
you
through
the
process
of
attaining
your
SAN
number
for
consumer
calling
that
is
required
to access
the
National
Do
Not
Call
Lists.
Your Program:
Upon contact, we will immediately discuss your project requirements, and provide you with a cost free no obligation
quotation. We will outline your program, suited to your requirements.
Once decided, we will design and build a database specifically for your project. If you have any specifics you require this is the time to tell us, when we are designing your database. We can build anything into your database, any questions you want us to ask the Contacts, just about anything you would like results for.
Our
Customer
Service
Representatives
work
directly
in
your
customized
database.
The
database
is coded
to
record
the
time
each
and
every
call
starts
and
finishes,
as
well
as
the
time
between
calls.
We
keep
a
vigilant
eye
on
time
because
you
have
paid
for
calling
time
and
we
make
sure
you
receive
each
and
every
minute
of
what
you
have
paid
for.
Monitoring:
We have a high end monitoring system, which we utilize during all calling shifts. We can see and hear what our representatives are doing at all times.
Your leads/sales/information is provided to you daily in electronic format.
You will also receive calling stats, which will show you exactly how many calls were made that day, and what the results of each call was.
Telemarketing Scripts:
Telemarketing scripts are a powerful tool for promoting your message. A script should never sound like a 'reading'. It should sound like a professional personable conversation. Outlining all of your 'hot buttons' for your business. Our experienced professionals can quickly produce for you a custom designed script to suit your business needs.
"Client Satisfaction is our number one priority."
**Specializing in Partnering with the Client to Deliver Skilled Customer Marketing Services, for outbound Contracts**
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